Customer Service and VA Expert
Over the last 10 years, I've been exposed to BPO industry doing customer service, email support, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy.
I am looking for long-term opportunities where I can improve my skills, build wonderful working relationship and learn new trends.
I also have experience in the following areas and softwares:
- Email Support: Zendesk
- Help Desk, Ticket Support
- Order Management: Shopify, Magento, Amazon Seller
- Live Chat Support using Zopim/Livechat, Intercom
- Shipping and Tracking - Shipstation, Shipwire
- Back Office Support
- Customer Service Management
- Social Media Marketing
- Social Customer Support
- Slack, Asana and other project management apps
- Google Docs
- Data Mining and Research
Work Terms
40 hours a week, Per Hour