Provides a quality excellent customer service

- Tenure or should I say expert on how to respond, guide/assist customer queries or requests regarding products and services.
- Finds solutions or recommendations for complaints and technical problems.
- Providing an excellent customer service but staying human when it comes to interacting with clients and customers, for me is a priority.
- I am known to be a passionate and hardworking person which can be testified by my previous and current clients as well as my colleagues.
- I also believe in a good balance of quality and quantity as well as long term loyalty.

My first job was a Technical Support Representative for a US broadband company. I also work as a Customer Service Representative for a Canadian Sales Account as well as a Corporate Customer Care Specialist in an American travel account too.

I was with the BPO industry for 5 years and then I decided to work from home. I've been an online freelancer since 2012 to the present.

Work Terms

I prefer a flexible schedule but rest assured that only quality service will be provided.
For fixed schedules, let's discuss about it and I'll do my very best to accommodate.