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Skills

  • Appointment Setting
  • Client Assessment
  • Client Contact
  • Client Orientation
  • CRM
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service Management
  • Customer Service Training
  • Data Entry
  • Data Management
  • Email Services
  • Management
  • Marketing

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Services

  • SURPLUS Recovery Expert

    $10/hr Starting at $700 Ongoing

    Dedicated Resource

    I do Surplus Claims for foreclosed properties due to delinquent tax sales and mortgages (FL, CA, VA, and MD states). I also, do State Fund claims, and below are the tasks that I can help you with: •Prepare...

    Appointment SettingClient AssessmentClient ContactClient OrientationCRM

About

SURPLUS Claim Expert / Real Estate Skip Tracing / Lead Generation

I do Surplus Claims for foreclosed properties due to delinquent tax sales and mortgages (FL, CA, VA, and MD states). I also, do State Fund claims, and below are the tasks that I can help you with:

•Prepare Limited Liability Company documents, Operating agreements, and Company SOP.

•Locate the APN of each property with the given address or legal description

• Researching to find contact information for the agency responsible for tax foreclosure excess funds/overages per county

• Contacting the agency via email and/or phone to request overages lists, verify the claim redemption period and process, and obtain appropriate claim forms for a specific county

• Documenting all contact, process, and form information per county in our company repository
• Sorting and filtering lists based on specific criteria

• Skiptracing lists to find contact information for owners (ie. phone numbers, email addresses, social media accounts, mailing addresses, etc)

• Updating tasks assigned in CRM

• Documenting processes to help analyze what works and doesn’t work for continued optimization

• Operations support and follow-ups with the team

• Organising schedule and calendar

• Project Management

• Sales and marketing assistance

• Client support-related tasks

• Data entry and other Ad hoc tasks as needed

• Excellent verbal and written communication skills

• Experienced in office management systems and procedures and project management apps

• Exceptional time management skills and ability to multi-task and prioritize work

• Strong organizational and planning skills

• Have a dedicated workspace/home office set-up

APPS AND TOOLS that I have used:

Social Media – Buffer, Hootsuite, RecurPost,
Tailwind, Later, Facebook, Pinterest, Twitter,
Instagram
Cloud Storage – Google Drive, Dropbox
Office Productivity Software – Microsoft
Teams, Microsoft Powerpoint, Google Docs,
Google Sheets
Websites – WordPress
Website Theme – Divi
Skip Tracing – Clear, iDiCore,
BeenVerified, LeadPages,

Work Terms

Freelance, Part-Time

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