I have been working in a Business Process Outsourcing industry for almost 14 years. During my years of working experience, I became a Customer Service agent, Technical Support Representative, an Email agent and also a Sales Representative. I also became a Data Analyst and expert in Data Entry. I had worked as a Sr. Specialist, Global WFM - Real Time Analyst starts October 2013 up to January 2018. I have basic knowledge of Workforce management, detailed-oriented and ability to work with huge data and numbers, excellent analytical and communication skills, proficiency in MS Office / MS Excel.
I believe I have enough knowledge and skills which I know will be my advantages towards others. I have a pleasant disposition, solid values and a good mental attitude towards changes and challenges. I can work with less supervision.