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Skills

  • Analytics
  • Customer Service
  • Data Management
  • Email Services
  • Financial Forecasting
  • International Business
  • Management
  • Mobile Development
  • Performance Engineering
  • Phone Support
  • Reports
  • Scheduling
  • Social Media Marketing
  • Team Management
  • Virtual Assistants

Services

  • Senior Specialist Real Time Analyst

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Sr. Specialist, Global WFM – RTA Team Technical Support Representative We activate internet, cable and phone services of our clients. We troubleshoot if they do not have connections. We answer clients...

    AnalyticsCustomer ServiceData ManagementEmail ServicesFinancial Forecasting

About

I have been working in a Business Process Outsourcing industry for almost 14 years. During my years of working experience, I became a Customer Service agent, Technical Support Representative, an Email agent and also a Sales Representative. I also became a Data Analyst and expert in Data Entry. I had worked as a Sr. Specialist, Global WFM - Real Time Analyst starts October 2013 up to January 2018. I have basic knowledge of Workforce management, detailed-oriented and ability to work with huge data and numbers, excellent analytical and communication skills, proficiency in MS Office / MS Excel.

I believe I have enough knowledge and skills which I know will be my advantages towards others. I have a pleasant disposition, solid values and a good mental attitude towards changes and challenges. I can work with less supervision.