Virtual Assistant / Admin Support / Customer Service
Customer Service with 4 years of experience. Ambitious, with great communication skills, driven, loyal, and a team-player. As an experienced Virtual Assistant and Admin Support, I am here to help you so you can focus on the things that are closer to your heart. Let me take care of the rest.
VIRTUAL ASSISTANCE / ADMIN SUPPORT - Ongoing since June 2017
-eBay store manager (US & UK)
recruiting / applicant interview / job ad posting
-email / chat support
-dropshipping (Walmart, Amazon, eBay)
-product research, listing, keywording, optimization
-title optimization (a little bit of SEO)
-basic photo editing, Canva
CUSTOMER SUPPORT / RESOLUTIONS SPECIALIST - 4 years
-orders fulfillment / tracking check
-returns, refunds, replacements, eBay feedback handling
-phone support
ENGLISH TUTOR - 1 year and 3 months
-communication, sentence building, grammar, punctuation, meaning etc.