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Skills

  • Multitasking
  • Time Management
  • Active Listening
  • Appointment Setting
  • Calendar Management
  • Chat Support
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Communication
  • Communication Skills
  • Correspondence Management
  • Customer Service
  • Data Collection
  • Data Management

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Services

  • Customer Service

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer Support: Providing assistance and support to customers through various channels, such as phone calls, mail , online chat, and social media. Problem Resolution: Helping customers resolve issues...

    Active ListeningChat SupportClient ContactClient Issue ResolutionClient Orientation
  • Virtual Assistant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Calendar Management: Scheduling and coordinating appointments, meetings, and events, ensuring the client is always aware of their agenda. Mail and Communications: Responding to and managing mail, phone...

    Active ListeningAppointment SettingCalendar ManagementCommunicationCommunication Skills

About

I have over 10 years of experience in customer service and assistant experience.

I specialize in efficient communication management, problem resolution, and database handling, with a strong focus on providing high-quality support to businesses and clients. With over 10 years of experience in customer service, I’ve honed my skills in managing a wide range of communication channels, ensuring clear and effective interactions with clients, team members, and stakeholders.

My approach to problem resolution involves listening actively, understanding the root cause of the issue, and finding timely, effective solutions. I’ve worked with diverse clients and industries, navigating complex issues with a customer-first mindset, always ensuring that the client feels valued and heard.

In addition, my expertise in database handling enables me to manage large sets of data efficiently, ensuring accuracy, organization, and seamless integration with other business functions. Whether it's updating records, creating systems for tracking customer interactions, or organizing data for analysis, I have the ability to work with tools like CRM systems, spreadsheets, and project management tools to maintain the integrity of the business’s data.

As a professional, I am fully committed to providing exceptional support by adapting quickly to any virtual environment. I embrace the flexibility that remote work offers, whether working independently or collaborating with teams across various time zones and cultures. My adaptability allows me to meet the specific needs of businesses, ranging from small startups to large corporations, by adjusting my approach to align with their unique challenges and goals.

I’m passionate about helping clients succeed by providing outstanding customer support and operational efficiency. Whether you need aa hand with managing customer inquiries, streamlining internal processes, or handling data, I am dedicated to offering reliable, top-tier solutions that enhance the overall experience for both businesses and their customers.

Work Terms

I prefer working from sin to eight hours per day and charge a minimum of 5 dollars per hour and you can use an assertive communication style.