Over the last few years, I've worked in the BPO industry and gave professional assistance to customers over the phone and via email. I have assisted all types of customers in all types of settings. I am good at increasing customer retention and customer satisfaction.
I am professional, responsive, friendly, polite and extremely patient. I have excellent verbal and written communication skills in English and French (native).
My experience includes different tools and applications, like Google Docs, Quality Monitoring, Avaya, CRM and also live chat applications.
My services are:
- Team Management
- Virtual Assistant
- Phone Support, Email Support & Chat Support
- Data Entry & Data Collection
- Internet Research & Web Research
- Mail Merge
If you'd like to know more, please don't hesitate to get in touch. I look forward to helping you make the most of your business.
Work Terms
I can start working immediately with minimal supervision.I am available for work as needed both long and short term and I am open to working on a fixed price as well as on hourly pricing. We can communicate by email or Skype, we can also chat online or over the telephone.