I'm a customer first, so I look at and craft every customer journey and touch point as if I am the buyer, researcher or customer!
I've been a digital marketer since the dawn of the GUI and high-speed Internet. I'm an award-winning writer, designer, and producer. I practice human-centered design, UX and customer-centric language and journeys. I'm Agile, Programmatic and Pragmatic, having consulted with and worked for global firms and Fortune 50 companies. I'm done with the corporate ride, now gigging to share my knowledge, expertise and best practices with small businesses that need a veteran guide and high-performing, professional collaborator.
Work Terms
I prefer to scope and quote on a project, working with the client to identify milestones for approval & payment. I am east coast USA time zone.