I efficiently complete whatever task is given to me and I make sure I stand out especially business process particularly in handling Customer Service for Inbound and Outbound Calls.
Thank you for viewing my profile! I am a freelancer who is detailed and thorough professional with over three (3) years of Customer Service experience. I worked as a Customer Service Representative in a call center company (Sitel PH). I specialize in delivering quality administrative support and handling customer service for inbound and outbound calls. I am equipped with a dedicated home office with a computer, colored printer and copier/scanner.
I have the ability to work under pressure and have the willingness to work hard to achieve employer objective. In addition, I can handle multi task work and can work competently, effectively and proficiently. I have excellent leadership and team-building skills.
I can bring value to your business and help solve your administrative issues.
Expertise:
-Solid typing/keyboard skills
-General computer and software knowledge
-Proficient in Microsoft Office such as Microsoft Word, PowerPoint and Excel
-Proficiency in accounting procedures
-Call center technology knowledge
-Customer relationship experience
-Numeric, oral and written language skills
Work Terms
Availability: More than 30 hours/week
Language: English
Time management: Accurate
Can work under Pressure