Banner Image

Skills

  • Background Design
  • Banner Ad Design
  • Business Card Design
  • Chat Support
  • Communication Skills
  • CSS
  • CSS3
  • Customer Experience Management
  • Customer Service
  • Customer Service Management
  • Customer Service Training
  • Developer
  • Digital Media
  • Ecommerce
  • English Language

Sign up or Log in to see more.

Services

  • Web Designer

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    I am a professional Web Designer having lot of experience in web designing. Proficient at hand coding HTML5/XHTML & CSS3/CSS for: Front End Web Development or App Interfaces. Microsites, Campaign Landing...

    Background DesignBanner Ad DesignBusiness Card DesignDigital MediaGraphic Design

  • Wordpress expert

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Hi I am a professional wordpress developer. I have build number of websites as per my client's requirements with quality work. I believe in client satisfaction and long term relationship with my clients...

    CSSCSS3DeveloperEcommerceEnglish Language

  • Customer support agent

    $5/hr Starting at $800 Ongoing

    Dedicated Resource

    I am a customer support expert in giving email and chat support to our clients.  Skills: - Communication - Problem-solving - Creativity - Adaptability - Work ethic  Previous work Sample: ************************...

    Chat SupportCommunication SkillsCustomer Experience ManagementCustomer ServiceCustomer Service Management

About

Web developer and Customer support expert

Hi, I do worked working on various ecommerce websites, helping them in email support and chat support. I have good experience of 8+ years in Gorgias and Freshdesk.

I can also list new products, removing discontinued and supporting in various research work.

In my prior role as a Customer Service Representative at Swimfish, I gained extensive experience across several facets of customer service, including:

Managing sensitive customer information
Providing personalized support
Delivering a great customer experience

I consistently produced results at a high level, resolving 20 to 30 tickets per day. Among my peers, I’m known for being approachable, personable, patient, and driven. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences.

I look forward to hearing from you and welcome the opportunity to tell you more about my experience and qualifications.

Kind regards
Manika