Customer service expert (Call/Chat/Email)
As a Virtual Live Agent, I will provide real-time assistance to your customers through various digital channels, such as Call, live chat, email, and social media. I will be available to answer questions, provide guidance, and resolve issues promptly and effectively, ensuring that your customers receive the support they need at all times.
I have excellent communication skills, both verbal and written, as well as strong problem-solving skills, patient, empathy, and able to remain calm and professional in difficult situations.
previous work : I am familiar with customer queries and order status, questions about products and services, technical problems, and bug reports,and helping them to use the application without any problem. and can provide customers with up-to-date information.
Thank you for considering my proposal. I look forward to hearing from you soon.