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Skills

  • Customer Service
  • Management
  • Help Desk
  • Inbound Marketing
  • Operations Management
  • Telemarketing
  • Telephone Support
  • Administrative Assistant
  • Appointment Setting
  • Business Services
  • Calendar Management
  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring

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Services

  • Cold Calls, Notations, & Follow-Ups

    $28/hr Starting at $84 Ongoing

    Dedicated Resource

    I specialize in providing professional cold and warm call telemarketing services, offering a tailored approach to help your business build relationships and secure appointments. With extensive experience...

    Business ServicesCall CenterCall Center ManagementCall LoggingCall Monitoring
  • In-Office Call Center Creation

    $43/hr Starting at $500 Ongoing

    Dedicated Resource

    In-Office Call Center Creation & Management I specialize in creating and managing in-office call centers, designed to streamline your customer support and telemarketing efforts. With my expertise, I build...

    Client AdministrationCustomer ServiceInbound MarketingManagementOperations Management
  • Virtual Assistant Services

    $31/hr Starting at $200 Ongoing

    Dedicated Resource

    Virtual Assistant Services I offer comprehensive virtual assistant services tailored to support your business, helping you stay organized, efficient, and focused on what matters most. With a strong background...

    Administrative AssistantAppointment SettingCalendar ManagementCommunication SkillsContent Writing

About

Streamlining Your Business, One Call at a Time.

I’m the founder of MGD Virtual Assistants, where we combine no-nonsense efficiency with real human support. I built this company to give businesses the behind-the-scenes help they need to run smoother—without the fluff. With a background in operations, admin systems, and team leadership, I know how to streamline chaos, train with purpose, and get things done right the first time. At MGD, we focus on handling calls seamlessly—whether it’s customer support, cold outreach, or appointment scheduling—our team ensures every conversation is handled with precision and care. I believe in clear expectations, strong follow-through, and doing business the way it used to be: with integrity, hard work, and a personal touch.

MGD Virtual Assistants offers the following services:
Appointment Seting

Call Center

Call Center Training
Cold Calls

Contact Research

Correspondence

Data Entry

Human Resources

Image Research

Inbound Calls

Lead Generation

Marketing

Office Management

Office Training

Onboarding

Outbound Calls

Personal Assistant

Procuring Marketing Leads

Prospecting Sales Leads

Recruitment

Scheduling

Social Media Posts

Soft Sales

Telemarketing

Time Management

Virtual Assistant

Warm Calls

Web Research

I work with businesses of all sizes across various industries, providing administrative support, business solutions, marketing, appointment setting, and telemarketing services.

Work Terms

Hours of Operation:
Monday through Friday, 8:00 AM to 6:00 PM EST. Closed on weekends and major holidays.

Payment Terms:
Invoices are issued weekly, with payment due upon receipt. A late fee will apply if payment is not received within 5 business days.

Preferred Communication Style:
We prefer clear, direct communication. For quick updates or coordination, phone and Slack are used. Scheduled meetings are handled via Zoom or Google Meet.