Here to help
I've been a freelancer since 2011 and have helped few companies start their customer service team and be part of a team as well. I am currently working for the #1 freelancing platform, oDesk.com.
My skills in customer services have been tested by the following industries for several years:
1. Online Poker / Casino
2. Online Social Games
3. e-Commerce
Prior to my freelancing career, I have years of customer service experience in the following industries:
1. Online Poker / Casino
2. Retention / Complaints
3. Compliance
4. eLearning
5. Travel
6. Telecommunications
Familiar with the following online tools such as Zendesk, Desk, Live Chat, SnapEngage, Experian, Orbis Technology and several others.
I can only give nothing but 100% commitment to any project I may take.
Work Terms
I'm flexible with time during weekdays.