The thirst of new knowledge should be like someone who is lost in the middle of the desert.
I started as an agent in BPO. With determination and focus, I was promoted to subject matter expert. As a subject matter expert, I was also tasked to do quality check for my team.
After 3 months, I was promoted to supervisory level and conduct training on the side. I also was given the chance to present a business processes initiative for the campaign.
I handled 2 teams with at least 22 agents each. We had few team awards and team lead awards for myself.
Work Terms
I can work from Monday to Saturday. I am available 24/6.