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Skills

  • Analytics
  • Chatting
  • Email Handling
  • Fraud Analysis
  • Zendesk

Services

  • Expert Fraud Analyst/Customer Service

    $20/hr Starting at $100 Ongoing

    Dedicated Resource

    5 years of hard experience in detecting fraudulent activity of online gambling players and freelancers for online market job platform (upwork).

    AnalyticsChattingEmail HandlingFraud AnalysisZendesk

About

Well Experienced Fraud Analyst / Customer Service Rep

I have been in the customer service and fraud investigation industry for more than 9 years. So I believe that I could definitely help a business to grow as I am really into helping customers and I take pride in my strong investigation skills. I always make sure to give the extra mile in every task or job that I do.

Supporting via phone, chat, and email is not an issue for me. Account Security Investigation is one of my strong skills too. As a fraud analyst, I can create stories through the shreds of evidence that I have gathered from the net.

I also have an opportunity to lead a team of 12 agents in my first job in an online sports betting/casino account.

I am punctual and professional when doing business with my clients.

Most of all, I am open to feedback as I believe that in order for me to grow, I need to listen about my flaws so I can avoid them, fix it and be better in the future.

If you have the tools and access, I have a strong investigation skill, to conduct a fraudulent investigation for your clientele.

If you are interested, just leave a message so we can start to talk about doing business together.

Work Terms

$15-$20/hr. I am willing to work 20 hrs and above per week.

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