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Skills

  • Admin Support
  • Background Design
  • BPO
  • Customer Care
  • Customer Retention
  • Customer Support
  • Data Research
  • Email Support
  • Excel
  • Key Performance Indicator (KPI) Design
  • Performance Engineering
  • Phone Support
  • Team Management
  • Technical Support
  • Web Chat

Services

  • Customer Support Expert

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have a very extensive experience in customer support. I have been part of the BPO industry for almost 7 years, catering to both business and consumer accounts. Handled directory assistance, financial...

    Admin SupportBPOCustomer SupportData ResearchEmail Support

  • Team Lead

    $10/hr Starting at $500 Ongoing

    Dedicated Resource

    I have a background in supervising a team. I have the capability to relay feedback, monitor individual performance, establish and track KPI's. Provide assistance to agents that might need coaching in...

    Background DesignCustomer CareCustomer RetentionKey Performance Indicator (KPI) DesignPerformance Engineering

About

I thrive in knowing that I am able to deliver result and meet client's expectation.

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