Care before repair.
I am a customer service professional. I am well trained in areas of sales, technical and billing. I am a flexible and passionate worker that can work with minimal to zero supervision. I see to it that I understand the customers inquiry before providing details to solve or satisfy their concerns. I am good at documenting tasks that will be helpful to my duty to make things easier. I can provide excellent service to the customers and received several awards and commendations during my stay in my previous company for delivering results to the clients.
I've gained expertise in the following skills and applications:
📍Inbound and Outbound Customer Service
📍Live Chat Support
📍Email and Ticket Support
📍Working knowledge of Zendesk, Freshdesk, and Freshchat
📍Einstein360
📍Other CRM tools
📍55-60 Words Per Minute
📍Microsoft Office (Excel, Powerpoint, Word, etc.)
📍Soft skills
I'm looking forward to our collaboration and let me know how soon we can get started on your awesome project.
Work Terms
Availability: 8 hours/day, 5 days/week
Payment Method: Payoneer or Paypal