Transforming user research into impactful UX copy, from clear micro interactions to website journeys that convert. Sharing my passion through articles and workshops.
I'm an "all-around UX person" with a knack for enhancing user satisfaction. Crafting clear UX wording based on real UX research is my passion. Ping me to check my latest projects.
UX writing and research, 2019 - today
- UX microcopy for different users across multiple platforms
- Solution management with a cross-functional team (including writing functional requirements and setting detailed tasks);
- Product research and competitors analysis
- Usability testing
- Experience creating questionnaires
- A/B testing
- UX audit
- Style guide (tone and voice standards and writing guide)
- HC content (manuals and video scripts) and release notes
- Product emails
- Professional workshops for co-workers
Soft skills
- Empathy: Understanding user needs and perspectives.
- Collaboration: Working effectively with designers, developers, PMs, and stakeholders.
- Problem-Solving: Analyzing data and identifying insights.
- Flexibility: Responding to changes in project requirements and user needs.
- Open-mindedness: Embracing new ideas and learning from diverse perspectives.
- Time Management: Prioritizing tasks and meeting deadlines.
- Resilience: Overcoming challenges and setbacks.