Empowering businesses & professionals with strategic insights, transformative training, and performance-driven solutions for lasting success.
Strategic Business Consultant | Training & Quality Expert | Performance & Process Improvement Specialist
With 25+ years of experience in Shared Services, Contact Centers, and Manufacturing, I specialize in business strategy, performance optimization, and employee development. Certified in Six Sigma, COPC, and ITIL, I have led global training and quality teams, enhanced business processes, and delivered measurable results—including 90%+ training graduation rates and 10%+ productivity gains.
I help businesses improve operational efficiency, develop high-impact training programs, and implement quality assurance strategies that drive results. Whether you need expert guidance in performance analytics, leadership development, or strategic planning, I bring a data-driven, results-oriented approach to problem-solving.
Let's work together to transform your business operations and workforce performance!
Work Terms
Hours of Operation:
- Monday–Friday, 8 AM – 6 PM (CST) |
- Flexible to clients in different time zones.
- Accommodate urgent or weekend projects upon request.
Pricing & Payment Terms:
- Hourly Rate: $200 per hour (billed via Guru.com with PayPal as the preferred payment method).
- Custom Quotes: For projects, training, certifications, or specialized services, I provide a tailored quote based on your specific needs. Milestone Payments: 50% upfront, 50% on completion
Communication Preferences:
- Guru Messaging (For initial inquiries & secure project communication)
- Email (Preferred for detailed discussions & project documentation)
- WhatsApp (For quick updates & urgent matters)
I aim to provide a seamless and professional experience. Let’s collaborate to achieve your goals!