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Skills

  • Admin Support
  • Chat Support
  • Customer Service
  • Data Management
  • Email Services
  • Live
  • LiveChat
  • Management
  • Microsoft Word

Services

  • Customer support assistant,live chat,pdf

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    I'm a responsible and well-organized person ready to work in the sphere of customers' support and service. I'm also interested in converting pdf-files into necessary formats. I'm good at psychology, quick...

    Admin SupportChat SupportCustomer ServiceLiveLiveChat

  • Data management, pdf, email, word doc

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    I can perform tasks connected with the sphere of data management, search necessary information, fill in files, etc

    Data ManagementEmail ServicesManagementMicrosoft Word

About

Successful communication with customers starts with me.I give my boss confidence.

Professional Summary:
Fully qualified English tutor with 6 years of teaching experience, specializing in personalized courses; 1 year of customer service experience, management. Responsible, motivated to produce highly accurate, objective results, flexible, service-oriented, easily-trained. Offering a professional approach to fulfill the tasks.

Experience:
English Teacher, Tutor (Remote) Englishdom (http://www.englishdom.com) 2013 - 2017
? Taught students on Skype
Achievements: Helped people worldwide to achieve their language learning goals and take their career to the next level. Most of the students I communicated with were from the following countries: United States, United Arab Emirates, Ukraine, Russia. Enjoyed breaking the barriers in our multi-cultural communication.

Administrator/ Manager
A pharmaceutical trade company “Laboratory of natural technologies” in Poltava 2012-2013
? provided administrative support to employees
? coordinated the schedule of drivers and the work of household staff
? ordered packaging materials, containers, raw-stuff for production, stationary
Achievements: Got a good sense on how to cooperate with coworkers, get job done in time, keep everything in order, be responsible for manufacturing process. Was promoted to a manager with the following responsibilities:
? liaised with clients to confirm details of their requirements
? obviated difficulties and misunderstandings with delivery companies and customers
? searched for new clients
Achievements: Learnt some peculiarities of doing business, prioritizing, managing people, solving urgent problems.
Education:Cherkasy national university of B. Khmelnitsky 2007-2012
Qualification:Specialist of philology, teacher of English.
Majors:Linguistics, Psychology
Skills:Experienced user: MS OffiOffice (Word, Excel, Power Point), text and image editors (Paint, Adobe Photoshop, Abbyy FineReader), Internet (Opera, Google Chrome, Safari, Mozilla), HTML and CSS (basic).

Work Terms

I prefer remote work, so time schedule can be easily discussed.