Responsible and dependable Customer Service Representative

Responsible and dependable Customer Service Representative with 3 years’ progressive experience for a US financial account. Highly skilled in performing office support duties such as providing information to the public, receiving payments and addressing customer complaints. Demonstrated ability to ensure that appropriate changes are made to resolve customers’ problems and refer customer grievances to designated departments for further investigation. Familiar with principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Work Terms

Open to offers and can report to work as needed. I can be contacted through email, skype and my mobile number.

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