An independent and self-motivated professional with excellent customer service and research skills; able to grow positive relationships with clients and colleagues at all organizational leve
1. As a Customer Service Representative (CSR), I’m able to listen to a customer’s problem, accurately assess the issue and find the best possible solutions.
2. As an agent, I‘m able to find a common ground with customers in sticky situations so both the company and the customer come out winners in the end.
3. I always make sure to proactively find ways to raise the bar on service and anticipate customer needs so I can meet them as quickly as possible.
Teammate- Research and Data Analyst
? Scouting on average 60 potential viral videos per day and provide client with verified video information including original uploader, view counts and other relevant information that can determine videos legitimacy.
Teammate- Customer Service Representative
? Answered on average 100 customer calls per day and provide assistance to client inquiries on storage facility specifics and handle reservations on behalf of the facility.
Teammate- Customer Service Representative
? Answered on average 200 customer calls per day and provided first call resolution to client inquiries on their accounts by using active listening skills and thorough knowledge of company products/service.
Inside Sales Agent - training knowledge
• Buyer and seller real estate practices including documentation per transaction type.
• Acquisition and liquidation of Bank Owned property
• Bank qualifications/approval for Short Sale; REO property
• Internet Marketing forms, lead sources, CRM or database entry
• Common Lead Management systems including Boomtown, E Edge, Market Leader, and Tigerleads
• Inside Sales 101 for different lead types, Objection Handling, Scripting, & Pre-qualification
Work Terms
I can work 4 hours a day, 7 days a week. For job reviews and/or training, we can conduct a meeting thru my skype account indicated in my portfolio.
before i can start the project, payment methods and amount should be discussed first as well as job description and turn around time expected,. You can send your payment thru my paypal account.
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