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Skills

  • Analytics
  • Business Architecture
  • Change Management
  • Design
  • Financial Services
  • Learning Management System
  • Management
  • Marketing
  • Organizational Design
  • Performance Based Design
  • Program Management
  • Project Management
  • Regulatory Audits
  • Strategic Design
  • Technical Analysis

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Services

  • Business & Tech Transformation Guru

    $145/hr Starting at $10K Ongoing

    Dedicated Resource

    Interdisciplinary business professional with extensive experience across multiple industries including banking, insurance, healthcare, telecommunications, education, financial services, and government...

    AnalyticsBusiness ArchitectureChange ManagementDesignFinancial Services

About

Independent business and technology consultant with 20+ years experience in transforming organizational capabilities to deliver multimillion dollar operating efficiencies gains.

Strategic Business Transformation:
Health Care Service Corporation / Blue Cross Blue Shield IL, TX, OK, NM, MT
Blue Cross Blue Shield - Idaho
Blue Cross Blue Shield Federal Employees - DC
Hayden Healthcare
USAA

Business Process & Enterprise Operations:
USAA (Enterprise Content Management and Messaging)
USAA ( Enterprise Learning & Training Management)
USAA ( Problem/Incident Management Redesign)
Cisco Systems ( Learning Management System Modernization)
Pearson Education (Online Testing Modernization)

Operational Risk Controls:
USAA (Regulatory Compliance and Risk Management Framework)
USAA (Financial Regulatory Reporting Integration)
Verizon / MCI (Order Fulfillment Audit)

Technology Transformation:
Thyssenkrupp North America (Operational Analytics)
Cisco Systems - CA (Data Warehouse Platform Migration)
Rush Enterprises - TX (Order to Cash Solution)
Rush Enterprises - TX (Account Payable Modernization. Paper to EDI Migration)
Farm Credit Bank - TX ( IBM legacy to client/server and data warehouse migration)
State of Texas Health & Human Service - TX ( Legacy Architecture Transformation)
USAA - TX (Problem/Incident Management Redesign)
Advance Micro Device - TX (Market Analytics)

Program Management:
USAA - TX (USAA Holding Company Regulatory Report Integration)
Argo Commercial Insurance ( Brokerage Acquisition Integration)
Rackspace Managed Hosting ( Order to Cash )