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Skills

  • Lead Generation
  • Research
  • Zendesk
  • Accounting
  • Ad Posting
  • Administrative Assistant
  • Billing
  • Chat Support
  • Customer Service
  • Data Entry
  • Data Management
  • Data Mining
  • LiveChat
  • Management
  • Phone Support

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Services

  • Customer Support Agent

    $8/hr Starting at $200 Ongoing

    Dedicated Resource

    Experience in customer inquiry, complaints, billing, techical, team lead and managerial positions. I am well versed with platforms such as Zendesk, Live Chat, Zoho, etc

    BillingChat SupportCustomer ServiceLead GenerationLiveChat

  • Real Estate Underwriter Executive

    $8/hr Starting at $200 Ongoing

    Dedicated Resource

    I run comparable sales using MLS. I have strong knowledge computing how much is the ARV, MAO, repair cost and Cash Offer.

    Real EstateSales

  • INTERNET AND MARKET RESEARCH

    $8/hr Starting at $200 Ongoing

    Dedicated Resource

    Generate qualified leads for your business, find what your competitors are doing, search for opportunities

    Lead GenerationResearch

  • Virtual Assistant

    $8/hr Starting at $200 Ongoing

    Dedicated Resource

    Doing different task like lead generation, data research, data entry, calling clients. shopify, zendesk and all administrative tasks. I also act as a gatekeeper. Also I was a Social Media Manager, I...

    AccountingAd PostingAdministrative AssistantData EntryData Management

About

Trained Virtual Assistant, Rock Star Appointment Setter, Real Estate Underwriter Executive

Hello clients, welcome to my profile page. My name is Mary Joy or "Joy", I have been a full time freelancer since 2014 and you can find a long record of satisfied clients in my work history.

SPEED AND ACCURACY, BOTH ARE MY SPECIAL GIFTS.

Here are the list of things I can do for you to make your life easier:

Lead Generation
? finding emails (CEO, CMO, CFO, Director)
? creating good leads

Real Estate Underwriting Jobs
?Running Comparables thru MLS
?Searching Motivated Seller
? Calculating MAO, ARV, Cash offer

Customer Service
? Answer customer questions and requests via chat or call
? Pre/post sales client communications
? Social Customer Service - Attend to all inquiries, orders, messages, and reviews on FB page
? Inbound Customer Service


Account Management
? Create and Update website contents
? Social Media Management - FB moderation
?Collecting of payments via Autopal

Admin Support
? Email management
? Data entry and document processing
? Microsoft Office (Word, Excel, PowerPoint, )
? Basic Photo Editing (Photoshop, Canva)
? Internet research
? Managing calendar
? Google Drive,
? SLACK
? Dropbox
?Mailchimp

CRM
?Hubspot
?Pipedrive
?Vortex
?Podio

Tools
?Ringcentral
?Zoiper
?Call Rail
?Mojo Dialer
?3cx
?Zendesk
?Shopify
?Glip

Work Terms

I can work 40 hours a week, 8 hours a day.

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