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Skills

  • Admin Assistant
  • Appointment Setting
  • Customer Service
  • Customer Support
  • Data Entry
  • Email Services
  • Email Support
  • Lead Generation
  • Phone Support
  • Training
  • Virtual Assistants

Services

  • Virtual Assistant

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer Service Representative with 10 years experience in call centers. Maintained as one of the top agents for the account Scored average for KPI targets Chosen as one of the tenured agents to support...

    Admin AssistantAppointment SettingCustomer ServiceCustomer SupportData Entry

About

Make It Happen

As an accomplished professional with more than 12 years of experience maximizing customer satisfaction through exceptional character that fits the position you are looking for, I possess a breadth of knowledge and talents that will allow me to contribute toward your success through this role.
My background lies in successfully maintaining superior customer relationships
and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position.

The following achievements demonstrate my qualification for this position:
? Developing and implementing key policies and procedures in customer service
departments to boost productivity and enhance team morale.
? Earning a reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer
satisfaction and loyalty.
? Successfully ensuring top-flight customer service and satisfaction while driving staff training and development and team motivation.
? Establishing solid and trusting relationships through exceptional communication and interpersonal skills.
? Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing
environments.
? Scheduling Appointments
? Attending Phone Calls
? Creating Presentation
? Providing Customer Service
? Managing email
? Data Entry
With my proven commitment to building strong customer relationships, I am prepared to extend my record of excellent service to your team.

Work Terms

I'd love to work in an hourly basis.