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Skills

  • Customer Service
  • Shopify Development
  • Admin Support
  • Advertising
  • Amazon
  • Backgrounds
  • Craiglist
  • Data Entry
  • Descriptive Writing
  • Email Services
  • Facebook
  • Facebook Ads
  • Marketing
  • Ms Word
  • Outlook

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Services

  • Virtual Assistant/Customer Support/SMM/

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I am a goal and results orientated team player who is reliable, punctual and gives importance to any details of work. The approach to my work goes beyond the job description as I am always looking for...

    Admin SupportAdvertisingAmazonBackgroundsCraiglist

About

I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound and outbound calls from customers regarding products and services. Over the phone I

I have a total of 4 years work experience in call center industry and am confident that I am the best candidate. My present position has taught me the importance of clear communication and customer service. Most recently I worked on as Customer Support in E-commerce business based in US and Canada. Expertise using Shopify and fresh desk , Zendesk, Oberlo, Aliexpress, ticketing, Asana for the task, facebook ads and much more.
Holding a demanding position in a dynamic organization has provided me with the opportunity to perform the following tasks to the best of my abilities:
• Responding to customer inquiries on telephone, email and chat services
• Identifying and evaluating customer needs and providing appropriate solutions and responses
• Using available and appropriate systems to respond to problems and queries
• Doing data entry to a spreadsheet and doing research.
In my current role, I resolve customer problems, I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.

I am a goal and results orientated team player who is reliable, punctual and gives importance to any details of work. The approach to my work goes beyond the job description as I am always looking for a way to improve results.

Work Terms

Hourly or Fixed. I am always available