Proven IT Support and Writer with skills and experience across the board.

Proven IT analyst and freelancer with knowledge of network and equipment configuration, problem solving in fast-paced environments, organization, and coordination. Span of experience from past to present includes management of employees, handling of sensitive materials, skillful customer service in a variety of environments, blogging, researching, and troubleshooting escalated network issues. Can manage ticketing systems, provide top-quality inbound and outbound calls for any need, and can utilize text-based support. Able to write, proofread, and edit documents, technical writing, articles, press releases, and other written work. Comfortable in WordPress environments. Have a firm grasp with user experience design, A/B testing, SEO writing/optimization.

Work Terms

Availability is open to offers.

My rate is negotiable dependent on the project, but $24/hr is my standard.

I am open to communication through e-mail, skype, phone, texting, etc.