Things aren't always so easy to measure. As a 3 yrs assistant product trainer it indeed a tough job.But it also feels great knowing you were able to share you best practices.
With 10 yrs of experience providing excellent customer service as OUTBOUND and INBOUND advocate for several different companies, I am confident that i will make an immediate contribution to your team.
I have demonstrated the ability to effectively handle situations and inquiries while working within policy, procedures and standard processes.I've handled product training as OJT coach for more than 2yrs now in a furtune 6 health insurance company in the US. Our goal is for the trainees to understand importance of providing quality and excellent customer service to our members.
Work Terms
Applying for a full time homebased posistion.