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Skills

  • WhatsApp
  • Administrative Assistant
  • Appointment Setting
  • Calendar & Schedule Management
  • Chat Support
  • Complaint Management
  • CRM
  • Crm Up
  • Customer Service
  • Data Entry
  • Email Support
  • Followup
  • Follow-up And Reminder Calls
  • Help Desk
  • Internet Research

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Services

  • Customer Support Services

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    Need a professional who can handle your customers with care, patience, and efficiency? With over 11 years of experience in customer service, I specialize in delivering top-tier support across email, live...

    Chat SupportComplaint ManagementCustomer ServiceEmail SupportHelp Desk

  • Virtual Assistant Services

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    Need an organized, detail-oriented VA to lighten your workload? I'm here to help! I provide reliable support for busy entrepreneurs, managers, and teams. Services include: Appointment setting and calendar...

    Administrative AssistantAppointment SettingCalendar & Schedule ManagementFollowupFollow-up And Reminder Calls

  • Administrative Support

    $5/hr Starting at $40 Ongoing

    Dedicated Resource

    Get your daily tasks handled with precision and consistency. With a strong background in admin work, I can help you stay organized and efficient. My administrative support includes: Accurate data entry...

    CRMCrm UpData EntryInternet ResearchResearch

About

Experienced Customer Support & Virtual Assistant | Appointment Setting & Chat Support Expert

Hi there! 👋 I’m MD. Abdul Baten, a dedicated Customer Support and Virtual Assistance professional with over 11 years of hands-on experience helping businesses deliver top-notch service and communication.

I specialize in:

Customer Support via Email, Chat & Social Media

Appointment Scheduling & Calendar Management

Social Media Comment Monitoring & Message Response

CRM & Support Tools (e.g., Zendesk, Intercom, TextNow, WhatsApp, Skype)

Providing Friendly & Professional Assistance that Drives Results

Currently working at a top real estate company, I’ve developed strong problem-solving skills and the ability to handle inquiries efficiently and with care. I’m also well-versed in handling time-sensitive communication with international clients and managers.

Whether you're a startup, SaaS brand, or growing business — I’m here to be your reliable support partner.

Let’s work together to make your customer experience amazing! 🚀