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Skills

  • Data Management
  • Management
  • Account Management
  • Administrative Assistant
  • Analytics
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Correspondence Management
  • Customer Service
  • Data Analysis
  • Order Processing
  • Salesforce
  • Telephone Support

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Services

  • Virtual Assistant

    $30/hr Starting at $0 3 months minimum

    Dedicated Resource

    As a seasoned Lead Customer Success and Implementation Manager with over a decade of experience in the SaaS industry, I specialize in driving operational excellence, client satisfaction, and strategic...

    Account ManagementAdministrative AssistantClient AdministrationClient AssessmentClient Contact
  • Customer Success Management

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    With over a decade of experience in customer success management, I specialize in driving client satisfaction, retention, and strategic growth. My services include: Managing client relationships and ensuring...

    Account ManagementAnalyticsClient AdministrationClient AssessmentClient Contact
  • Virtual Assistant/ Data Management

    $30/hr Starting at $30 Ongoing

    Dedicated Resource

    Looking for a virtual assistant who can handle it all with a smile? Look no further! I'm here to take the load off your shoulders and keep everything running smoothly. Here’s what I bring to the table:...

    Administrative AssistantAnalyticsArchivistCopy and PasteData Analysis

About

Versatile Professional Ready to Tackle Any Challenge

As a multifaceted professional with over a decade of experience, I offer a diverse skill set that spans SaaS implementations, client relations, virtual assistance, data capturing, and web scraping. My work is characterized by optimizing processes, driving cross-functional collaboration, and leveraging data to enhance business strategies.

Throughout my career, I have demonstrated my ability to adapt and excel in different roles. Whether it's managing high-profile client relationships, optimizing processes, providing comprehensive virtual assistance, or tackling data-related tasks, I bring dedication and expertise to every project.

I am adept at simplifying complex concepts, facilitating smooth transitions, and boosting user adoption through effective communication and training. My strategic planning capabilities and commitment to continuous improvement drive the success of both my clients and the teams I lead. With expertise spanning client education, data analytics, technical knowledge of SaaS ecosystems, virtual assistance, and data solutions, I am equipped to tackle diverse challenges and deliver exceptional results.

No task is too big or too small. From administrative support and project management to technical tasks and data solutions, I am ready to take on any challenge that comes my way. Let's connect and explore how I can contribute to your business with my wide-ranging skills and commitment to excellence.

Work Terms

Available Monday to Friday from 8:00 AM to 6:00 PM SAST or 11 AM to 2PM PST
Weekend support available upon prior arrangement

Preferred payment methods: EFT Or PayPal
A 5% discount is offered for upfront payments on long-term contracts

Service Terms:

Initial consultation to assess project requirements and scope
Flexible and adaptable approach to meet diverse client needs
Regular updates and progress reports
Satisfaction guaranteed with a commitment to addressing any issues promptly