Professionally Tenacious Customer Service Executive
Highly accomplished professional with diverse experience poised to transition to virtual assistance for small business owners and individuals.
Offer outstanding administrative and project management skills.
Exceptionally well organized, efficient and disciplined.
Excel at multi-tasking and time management.
Possess well-developed interpersonal skills.
Business administration expertise.
Strong coordination skills to work with management, cross-functional teams and vendors/clients in the execution of daily tasks.
Exceptional team leader with strong ability to generate and maintain records, oversee projects, keep team on track and meet deadlines.
Versatile in many computer operating systems and programs.
Excellent written/verbal communication skills.
Tenacious problem solver, including but not limited to computer issues and technical difficulties.
Extensive Customer Stress-tolerant, energetic professional with 6 years of experience in the customer service arena, exceedingly skilled in supporting sales teams and stakeholders. Good communication and public dealing acumen. Unbeatable command over CRM systems, MS Office and customer accounts creation. A dedicated team-player who is able to liaise with company employees to support and implement growth strategies. High-energy, diplomatic customer service specialist with 15+ years’ track record of meeting and exceeding sales and customer care objectives. Adept at analyzing and resolving customer concerns using established procedures, examining pertinent information to determine validity of customer complaint and to determine responsibility for errors and resolution, throughout the order process. Gained extensive knowledge of most industry products and services in a small period of time. Verified achiever of performance benchmarks in all areas. Results-driven, dedicated professional time dead
Work Terms
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