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Skills

  • Administrative Assistant
  • Communications Management
  • Company Profile
  • Customer Service
  • Decision Support
  • Design
  • Employee Relations
  • Environmental Industry
  • Human Resources Management
  • Humanities
  • Management
  • Multitasking
  • Payroll
  • Process Design
  • Quality Assurance

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Services

  • Superstar Human Resources

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    Dedicated Human Resources Specialist focused on developing efficient processes using knowledge of recruiting, employee relations & communications, training and development, decision making, invoices and...

    Administrative AssistantCommunications ManagementCompany ProfileDecision SupportEmployee Relations

  • Multi tasking Virtual Assistant

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    Working as a general Virtual Assistant is really challenging but a fulfilling one. I have been working as a VA since 2014 from part-time to full-time, from project-based to long-term. Helping my clients...

    Administrative AssistantCustomer ServiceDesignManagementMultitasking

About

Professional Freelancer at Upwork & Co-Founder of RMC VA Operations

An all-around Executive Admin Assistant that has a strong background in Customer Service, and Human Resources who has outstanding skills in:

- Administrative Support
- Prospecting, Recruitment, Interviewing, and On-boarding/Off-boarding
- Hiring & Training
- Shopify, Gorgias
- Social Media Management / Moderation
- Customer Service Specialist
- Live Chat, and Email Support
- CRM management
- Email management
- Calendar management (meetings & booking)
- MLS Matrix(creating & editing)
- Canva - Basic Graphic design
- Youtube Thumbnail creator - Thumbnail Blaster
- Lumen5, Clipscribe
- Podio, HubSpot, CINC, ConvertKit, Trainerize, Monday.com, RingCentral, Trello
- Market Leader, YLopo, Top producer, Tiger leads, Redfin, Zillow
- Outlook365, MS Office, Google Drive, Google Docs, Google Suite, Dropbox, Phoneburner,
Vonage, Wrike, Copper


Communicating with my clients/customers with integrity is my passion and I believe giving customers/clients needs and satisfaction are the essentials on how to get their loyalty and trust. Throughout the years of working as a Virtual Assistant/HR specialist/Customer Service Support/, I have managed to hone my skills and capability to give a quality service and an exceptional Virtual Assistant such as patience, empathy, calmness with the deadlines, positive attitude towards negative response, multi-tasking, time management and fair judgment to anything.

I can deliver the work with no-fail, so what are you waiting for? Let's make things better, and start working together