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Skills

  • Client Administration
  • Client Issue Resolution
  • Client Orientation
  • Computer Hardware
  • Customer Service
  • Information Technology
  • Leadership
  • Management
  • Operations Management
  • Telephone Support

Services

  • Support Manager

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    As a seasoned Tech Support Manager with 14 years of experience, I bring a wealth of expertise and leadership to the table. Throughout my career, I have demonstrated proficiency in managing technical support...

    Client AdministrationClient Issue ResolutionClient OrientationComputer HardwareCustomer Service

About

Currently, I manage a manpower services agency specialized in IT Support and Customer Service. Our team includes 7 Customer Support Agents, each with a broad background in different BPO sectors, and 6 Technical Support Agents, all of whom bring a minimum of 10 years' experience in both hardware and software troubleshooting and maintenance.