I can do whatever it takes ..

I was a Customer Service Representative for almost three years . I decided to step up and change my career to something that I love but also be with my 2 kids at the same time .

Travelling for almost 3 hours a day to go to work and another 3 hours to get home is really exhausting . It took me a year to decide and earn to get my own laptop and start to work at home .

I used to work with Metro by TMobile formerly MetroPCS for a year and 6 months . We do the usual customer service thing like answering phone calls for the whole 8 hours shift and I was assigned in graveyard . Our scorecard depends on the Customer Satisfaction survey . We do basic troubleshooting , assist customers for there billing and attempt to save them when threatening to cancel . On the other way around I was with AT&T for 7 months it's almost the same as what I was doing in Metro , the only difference is there was an additional Sales and Upselling . I also handle Direct TV , Uverse and Wireless Sales .

5 years from now , I wanted to become a TL or a Supervisor who would help starters build there career and be successful on this field . I want to earn and build my own house . This is one of the happiest decision I made with my whole life .

Work Terms

I can work 8 hours a day and 5 days in a week . Payment method will be through Paypal .

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