Software Developer
Company Tria Trading PLC | Location: Addis Ababa, Ethiopia| OCT/ 2023 - NOW
As a Software Developer at Company Tria Trading PLC, I played a pivotal role in the development and enhancement of cutting-edge software solutions. My responsibilities encompassed the entire software development lifecycle, from conceptualization and design to implementation, testing, and maintenance.
Key Achievements and Responsibilities:
Software Development: Spearheaded the design and implementation of several critical features for a Client. Collaborated with cross-functional teams to gather requirements, conduct feasibility studies, and deliver high-quality software solutions. Programming Languages: Proficient in JavaScript, TypeScript, HTML, CSS, BootStrap, Node js, Reactjs, Express js, I consistently demonstrated a keen understanding of coding best practices and applied them to create robust, scalable, and efficient software modules, Bug Fixing and Optimization: Played a key role in identifying and resolving software bugs, ensuring the delivery of error-free applications. Conducted performance optimizations to enhance the overall efficiency of existing software, Version Control: Utilized industry-standard version control systems, such as Git, to manage and track changes in the source code. Collaborated with team members to streamline development workflows, Technical Documentation: Prepared comprehensive technical documentation, including specifications, user manuals, and API documentation, to facilitate seamless collaboration and knowledge transfer within the team.
Technical Support Specialist
Company Addis Ababa Revenue Bureau | Location: Addis Ababa, Ethiopia | Nov/2023 - now
As a Technical Support Specialist, I provided expert assistance to clients and internal teams, ensuring optimal utilization of our software products. My role involved: Issue Resolution: Addressed client queries and technical issues related to software usage, troubleshooting problems efficiently, and providing timely solutions, Customer Communication: Maintained clear and professional communication with clients, guiding them through software functionalities and assisting with problem resolution, Training and Onboarding: Conducted training sessions for end-users and client teams to facilitate a smooth onboarding process and enhance their understanding of our software products, Feedback Analysis: Collected and analyzed customer feedback to identify recurring issues and collaborated with the development team to implement long-term solutions and improvements, Continuous Learning: Kept abreast of the latest industry trends and product updates to provide accurate and up-to-date information to clients and internal stakeholders.
During my tenure as a student, I played a pivotal role in the development of a Bid Management System for the Ethiopian Public Procurement Agency. using react js for the front end and NODE js for the backend. RESTful API for seamles endpoint communication.