Objective: To impact my knowledge and skills in a position that would best fit my qualifications.
As a highly skilled POC/Supervisor for 2 years and roughly 5 years in total in the BPO industry, I would like to express my interest in this position at you company. My experience aligns well, as I have
familiarized all the process with this kind of job, and I know I would make a valuable addition to your team.
For working in this industry for roughly 5 years I already have a lot of experiences I can share, and I am sure that I can learn more from your company too. Moreover, while my previous position afforded me a well-rounded skillset, including excellent relationship building and managing people. I already excelled at:
- Handling all LOB's (Line Of Business) such as
- Customer service specialist
- Technical support specialist
- Sales specialist
- Retention specialist
- Email specialist
- Being SME (Subject Matter Expert)
- Being POC/Supervisor
- Attended Managerial Training Session. (w/ Certificate)