A results-driven worker, experienced in customer support through phone, email and chat, order fulfillment, web research, social media moderation and other admin tasks.

I finished Bachelor of Arts in English and I have worked in a BPO/call center industry for six years. I have good experience in email response handling, chat support, data entry, article writing/copywriting, Calendar Management and customer service in general. I also have experience in credit underwriting and order processing and fulfillment in eBay and Shopify. I'm proficient with HelpScout, Slack, Asana, Trello, Dropified, ShipStation, Reamaze, Intercom, Hubstaff, Toggl, Time Doctor, Gorgias and Google docs. I’m a problem solver, hardworking, organized, positive and patient and I believe these traits can definitely get the job done.

Work Terms

30-40 hours/week.