Crafting Words, Driving Impact.
Milkah is a highly skilled creative, content, and technical writer with extensive experience in digital marketing, social media management, and SEO-optimized content creation. She excels at delivering high-quality, engaging, and precise content tailored to meet diverse client needs across various industries. Milkah is dedicated to producing work that enhances brand visibility, drives engagement, and ensures timely delivery, making her a reliable partner for businesses looking to grow through impactful content in the growing digital world.
Work Terms
Availability & Communication
I am available Monday to Saturday, from 9:00 AM to 6:00 PM (EAT). All communication will be handled through Guru’s messaging platform. I provide regular updates and am open to scheduled meetings to discuss project progress and address any concerns. Responses to inquiries will be provided within 24 hours on business days.
Project Scope & Changes
The project scope will be defined and agreed upon before starting. If changes are required during the project, they must be requested in writing. Minor revisions are included within the scope, but any major changes or additions outside the original agreement will incur additional charges. These will be quoted and agreed upon before proceeding with the extra work.
Payment Terms
All payments are processed through Guru’s SafePay.
For projects under $500, I require 50% of the total amount upfront to commence work. The remaining balance is due upon completion.
For larger projects, payments are broken into milestones. Each milestone requires payment upon completion before moving on to the next phase.
All pricing is in USD, unless otherwise discussed. Full payment is required before ownership of the final work is transferred to the client.
Turnaround Time & Deadlines
Turnaround times will be agreed upon with each project. I am committed to meeting deadlines and delivering high-quality work on time. However, delays on the client’s end, such as delayed feedback or lack of required materials, may result in adjusted timelines. Rush projects may be accommodated with prior notice, but they may incur additional fees depending on the urgency.
Revisions
I offer up to 2 rounds of revisions per project. Any further revisions beyond this will be charged at an additional hourly rate. It is important that clear feedback is provided to ensure efficient revision processes.
Client Responsibilities
The client is responsible for providing all required materials, briefings, and information necessary