experience in Technical Support of Windows and MAC machines, clients and servers, active directory, MCSA 2012 training, infrastructure, antivirus for enterprises local and over the cloud.

Hi,
I am an IT technical support specialist. I have extensive experience in providing Technical Support for Windows and MAC machines: clients and servers, active directory, exchange, infrastructure, San Storage configuration, google apps for business, office 365, antivirus for enterprises, installation and configuration, operation, and maintenance of hardware, software and networking related infrastructure, smartphone and tablets support, training experience including one-on-one and group training. I have experience in both on premise and cloud support including AWS and Azure experience.
I have been a team leader managing an infrastructure team of 10 people before I got my immigration visa to Australia. My qualifications and work experience have been assessed and recognized by the Australian Computer Society (ACS), February 2014. Moreover, completed and passed the IELTS (International English Language Testing System), November 2014. I am fluent in both English and Arabic.
Finally, I hold a Skilled Regional (subclass 489) which is valid for four years commencing from September 2015, and in the process of acquiring permanent residency. I am available for any interview immediately.

Mina Tawfik

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