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Skills

  • Adobe Photoshop
  • Customer Service
  • Data Research
  • Editing
  • Email Support
  • HTML
  • Internet Research
  • Mailing List Development
  • Ms
  • Powerpoint Presentations
  • Proofreading
  • Real Estate
  • Bookkeeping
  • Craigslist
  • Craigslist Posting

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Services

  • Customer Service / Technical Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    My services include but are not limited to: Customer Service, Technical Support Chat and email support -With long years of experience in BPO or call center settings -With experience troubleshooting the...

    Adobe PhotoshopCustomer ServiceData ResearchEditingEmail Support

  • Adobe Photoshop

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Manipulating and enhancement of photos, designing flyers and more. Manipulating and enhancement of photos, designing flyers and more.

    Adobe PhotoshopBookkeepingCraigslistCraigslist PostingCustomer Service

  • Mindbody | Glofox| Onefitstop

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    5+years SUPERIOR Troubleshooting skills with Mindbody,  and 10+ years as a Customer Support Superior Troubleshoot skills  Mindbody setup and other booking software. I am the right VA for your Health and...

    FitnessFitness & HealthFitness ConsultingHealth and FitnessTroubleshooting

About

Multi-talented Professional! Over 10 years of experience. 5 years in Technical and Customer Service, and five years as a Virtual Assistant. Studied in the University of the Philippines, the

Freelance Virtual Assistant for various companies
2009 – Present
RESUME: https://www.dropbox.com/s/we2ao2f5f9libwg/Resume%20of%20Almira%20Tria.pdf?dl=0
• Provide professional technical, administrative, and social services as specified by the client, web content development, answering emails and traditional mail correspondences, email content summarization, meeting scheduling, total travel arrangements, and organized data entry.
• Harness the telephone, fax, Internet web mail, chat and email to communicate with clients.
• Provide additional services such as marketing, and graphics design .

Technical support for AT&T Highpeed Internet| Convergys September 2008 - July 2009
• Technical support for AT&T; Highspeed Internet.
• Primarily responsible for connecting the customers to the internet, using AT &T; DSL connection.
• Configures modem and routers to connect to the internet.
• Isolate troubleshoot and configures problems for wireless connectivity.
• Responsible in dispatching technician or service calls for the customer.
• Up-sells or upgrade internet speed and sells AT&T; internet security

Technical and sales support| DELL
January 2007 - August 2008
• Technical Support for Dell branded computers
• Responsible for providing telephone and remote diagnostic technical support of desktops, portable and peripherals (e.g. printers, wireless device, etc) and software.
• Provides first level technical support on basic use and maintenance of dell products mainly focused on desktop and laptop computers.
• Answers question about installation, operation, configuration, customization, and usage of assigned products.
• Applies diagnostic techniques to identify the problems, issues related to hardware and software and networking via phone.
• Isolate troubleshoot, and resolves, and resolves customers problems on spyware and viruses.
• Configures, trouble shoot internet problems and peer to peer or adhoc networking.
• Uses troubleshooting techni

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