We Believe in producing a High Quality Work which leads to a long term relation. Fast learning and capable of meeting the expectations is our area of expertise.
Thanks for viewing my profile, i am having 6+ years of experience in the Customer Service Industry, worked both as Inbound & Outbound Agent, as well as email and chat support Agent. For the past 3 years, I have developed my skill set in the e-commerce industry. Today, we are a team of 2 members working as freelancers altogether, Me and my team have worked for several U.S. and U.K. based clients. Also with Several Online sellers on Ebay, Amazon, Alibaba, Limeroad.
We are efficient in working on tools like : Magento, Salesforce, Pipedrive, Zoho CRM, Phoenix Viewer, Zendesk, Line2, Xlite.
We served some Fantastic Clients, completed the assignments in the given time frame and learned many skills, the Projects we did are :
U.S. Based Online Planroom Company : searched for the Public Works Projects open for Bidding, Downloading/ Uploading the Plans & Specs them to the Inventory and making them live on the website.
U.S. Based Solar Products Company : Provided Customer Services (Inbound Calls/ Technical Support/ Email/ Live Chat Support)
U.S. Based Flooring Company : Provided Shipment Handling Services (Outbound Calling, Creation of BOL (Bill of Lading), Order Processing)
U.K. Based Gaming Company : Provided 24/7 Chat Support.
E-commerce (Ebay, Amazon, Alibaba, Limeroad) : Product Listing and Inventory Management
I am a fast learner in my work and I get to learn and develop new skills everyday. We are capable of meeting clients' expectations going the extra mile in order to keep the customer happy as nothing can give more satisfaction than a happy customer.
I consider myself a suitable candidate for your job due to my experience and my ability to provide you uninterrupted services as I work from an office setup with a team of 2 members.
Reading, Travelling, Playing Team Sports and Playing musical Instruments are my hobbies.
Work Terms
I am available as a Full time Freelancer, Open to Offers from Clients as per their needs.