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Skills

  • Correspondence Management
  • Customer Service
  • Multitasking
  • Administrative Assistant
  • Appointment Setting
  • Business Services
  • Calendar Management
  • Chat Support
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Customer Satisfaction
  • Executive Assistant
  • File Management
  • Freshdesk

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Services

  • Live Chat Support

    $15/hr Starting at $200 Ongoing

    Dedicated Resource

    I provide real-time, customer-focused live chat support, ensuring fast responses, issue resolution, and a seamless user experience. With expertise in customer service, problem-solving, active listening,...

    Chat SupportClient AdministrationClient ContactClient Issue ResolutionCorrespondence Management
  • Virtual Assistant

    $15/hr Starting at $250 Ongoing

    Dedicated Resource

    I provide efficient, organized virtual assistance, helping businesses streamline operations with calendar management, task coordination, customer support, and workflow optimization. My detail-oriented,...

    Administrative AssistantAppointment SettingBusiness ServicesCalendar ManagementCorrespondence Management

About

Strategic Digital Marketing, Virtual Assistance & Live Chat Support – Empowering Brands, Elevating Growth, Enhancing Customer Experience.

From a young age, I was captivated by communication—storytelling, writing, and building connections. This passion led me to earn a B.Sc. in Mass Communication from the National Open University of Nigeria. But my journey wasn’t just about career growth; it was about helping businesses thrive, fostering connections, and making an impact.

Mastering Digital Marketing & Social Media

I began my career as a Social Media Manager at Alpha Male Style Hub, crafting content that resonated with audiences and strengthened brand loyalty. This sparked my love for digital marketing, leading me to earn certifications in HubSpot Content Marketing, Social Media Marketing, and Digital Marketing.

At VOGEM, I enhanced brand visibility and engagement, proving that marketing goes beyond likes—it’s about creating content that educates, inspires, and converts.

Supporting Businesses as a Virtual Assistant

Alongside marketing, I discovered a love for organization and efficiency, leading me into virtual assistance. As a VA with Daniekeys, I specialized in calendar management, project coordination, and workflow optimization, allowing business owners to focus on growth.

Enhancing Customer Experience with Live Chat Support

I understand that strong customer relationships drive business success. As a live chat support specialist, I ensure customers receive prompt, empathetic, and effective assistance, building trust and loyalty.

My Core Values

Excellence – Delivering high-quality work that makes an impact.

Integrity – Building trust through reliability and transparency.

Growth Mindset – Staying ahead of trends and continuously improving.

Empathy & Connection – Understanding people’s needs and responding with care.


Beyond Work: A Glimpse into Me

When I’m not strategizing or organizing workflows, I’m:

Writing faith-based content to inspire and uplift.

Designing engaging visuals on Canva.

Exploring digital marketing trends and automation.

Spending time with my daughter, Eleanora, my greatest joy.

Growing ‘The Mantled Woman’, my passion project empowering Christian women.


My Mission

I help businesses streamline operations, enhance their online presence, and create meaningful customer experiences. Whether through strategic digital marketing, virtual assistance, or live chat support, I am committed to empowering brands to thrive.

Let’s collaborate to transform your vision into a powerful reality!

Work Terms

Hours of Operation
My working hours are flexible and depend on the job and client requirements. I accommodate different time zones and will confirm availability based on the project scope.

Payment Terms

Payments are due upfront for one-time projects

Retainer clients are billed monthly, with payment due before services begin

Accepted payment methods: PayPal, Stripe, and bank transfer

No refunds once work has commenced, but revisions are available based on agreed terms


Preferred Communication

Primary communication via Slack for project updates and inquiries

Zoom or Google Meet for scheduled meetings

WhatsApp available for urgent matters with prior notice


Turnaround Time

Standard response time for messages: Within 24 hours on business days

Project timelines depend on scope and will be outlined in our agreement


Revisions and Support

Two rounds of revisions included in all service packages

Additional revisions may incur extra charges

Ongoing support is available for retainer clients


I am committed to delivering high-quality, efficient, and professional service while maintaining clear and timely communication.