My long-term experience in customer service in Media Field has taught me how to meet and exceed each customer's expectations.
I have assisted all types of customers in all types of settings.
Having previous experience in Social Media and Data Analysis made me understand the importance of achieving both employee’s and customer’s satisfaction, as they both work in parallel.
- Content experience
- Monitor and evaluate social media results
- Provide analysis and recommendations
- Experience with social media management tools, like Talkwalker, Sprinkler, SocialBaker, and Hootsuite
- Create Benchmark and Dashboard
- Build and support SEO strategies, including optimizing keywords in content marketing projects
- Work closely with the other team members to meet client goals
- Communication to team and management on project development, timelines, and results
- Proficiency in MS Excel, PowerPoint, and Word
- Experience working with popular social media advertising platforms found in Facebook, Twitter, Instagram, YouTube and LinkedIn