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Skills

  • Analytics
  • Data Analysis
  • Data Visualization
  • Jupyter Notebook
  • Microsoft Excel
  • Numpy
  • Pandas
  • Python 3
  • Python SciPy
  • Statistical Analysis
  • Web Analytics

Services

  • Data Analysis / Generating Reports

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    Data Analysis and Data Wrangling using data gathering, querying, cleaning, storing, and analyzing then visualization, and generate reports using Microsoft Excel, Python, and Jupyter notebook presentations...

    AnalyticsData AnalysisData VisualizationJupyter NotebookMicrosoft Excel

About

Experienced in Contact Centers & Banking Industries and Data Analysis

Communications Engineer with 2 years of experience and more than 10 years’ experience in banking contact center field with high operational skills to enhance and ensure high level of customer experience, using data analysis to analyzing customer behaviors and provide decision makers with most available and relative information required for decisions and strategies plan . the goal in using data analysis is having the (right answer/problem solving/making decision) related to (attract potentials customers – add new or enhance one of service or financial product – more focus on excessing customers behaver to maintain the relation between customer and organization – Create reports visualized throw gathering, querying, cleaning, storing, and analyzing – using Microsoft office, Python, and Jupiter notebook tools).

Work Terms

I can operate 10 to 20 hours per week depending on the task load that i will get.
Payment 10 $ per hour.
Preferred communications will be e-mail and phone call if available.

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