Providing high Quality Data Wrangling and Visualization for better decision making

After finishing Telecommunication Engineering bachelor degree back in 2005 I joined IT/Telecom Industry in Microsoft Infrastructure area. Playing multiple roles starting from Operations and Ending with People management showed me practically that what you cannot measure you cannot control hence Exporting, transforming, visualizing data was the main handy tool I used to be able to deliver better work. my work experience was as follows:
- 2017. Professional Data Analyst, Major Incident Management Area.
Designing & maintaining monthly/weekly reports
Perform SOX control
Executing Major Incident measures for fast service recovery

- 2015: Technical Lead, Authentication & Provisioning Services.
Managing a team of 12 Engineers being responsible for Vodafone Authentication & Provisioning services.

- 2014: IT Service Manager, Technology Shared Service Center.
Practicing best in class Service mgmt guidelines for Infrastructure/Messaging services.

- 2013: Sr. Microsoft Infrastructure Systems Engineer.
Operation Service ownership responsibility over Active Directory, RADIUS & TPS systems.

- 2010: Infrastructure & Messaging Front Office Services.
Performing Operations tasks for both Infrastructure and messaging services.

- 2008: Global Data Center Front Line Engineer.
Responsible for tickets catch/dispatch for all GDC services.

- 2005: Help Desk Engineer.
Providing Hardware/Software technical support for Cement Production group of factories

Work Terms

My working hours are flexible depending on tasks deliveries & due dates.
Payment can be divided into parts as per agreement with client.
Open to any communication methodology but preferably the first and the last ones are via VC.