I am professional freelancer and i have experience in customer service support
My experience in customer service support is a valuable asset. To effectively showcase your skills and attract clients, you might consider highlighting the following:
Specific skills: What are your strengths within customer service? Are you skilled at resolving complex issues, handling difficult customers, or providing technical support?
Industries or niches: Have you worked in specific industries or niches? This can demonstrate your expertise in a particular field.
Platforms or tools: Are you familiar with specific customer service platforms or tools (e.g., Zendesk, Intercom)?
Client satisfaction: Can you share testimonials or examples of positive customer interactions?
Work Terms
Timing: Availability for additional hours upon request,
Meeting: (Zoom, Google Meet): For in-depth discussions and meetings
Email: For primary communication and project updates
Messaging apps (e.g., Slack, WhatsApp): For quick questions and updates