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Skills

  • Call Center
  • Customer Service
  • Data Entry
  • Email Services
  • Live Chat
  • Translation Arabic to English
  • Typing

Services

  • Remote Customer Service Team Leader

    $10/hr Starting at $600 Ongoing

    Dedicated Resource

    -Provides daily direction and communication to employees so that customer service chats are answered in a timely, efficient and knowledgeable manner. -Provides continual evaluation of processes and procedures...

    Call CenterCustomer ServiceData EntryEmail ServicesLive Chat

About

My name is Moustafa, I am from Egypt and i have 31 years old.
I have been graduated from faculty of commerce. I have 7 years of experience in the customer service field, the first 3 years of them were in helping both of Arabic and American customers over the phone and through email support.
In 2017, I started to work remotely as a live chat service agent. After 6 month, i have promoted to be overseas Team Leader and my job description was help and support the new agents and teach them the company's policies and procedures.