Oversaw more than 70+ projects, many simultaneously, for the organization in the United Arab Emirates & GCC
Managed full life cycle of projects from inception through completion
Developed and monitored project budget requirements; reviewed billing and contracts.
Coordination with both internal departments, including Product Development, QA and Product Support and also with external partners to build effective communications and enhance project economies of scale.
Part of Implementation, Training, Service & Support.
Enterprise Implementations: Directed global rollouts of new software and systems for clients.
Ensured defect-free releases through careful planning, testing and QA efforts.
Custom Software Developments: Managed key phases of deploying dozens of custom healthcare solutions. Delivered industry-leading software that saved client’s costs, shortened processes from weeks to minutes, captured market share and increased annual revenues within year one of launch.
Working Knowledge in Mysql Administrator & MySQL Workbench
Apache Tomcat server installation and maintenance
Installing and maintaining databases.
Administration of the database including performance monitoring and tuning
Creating backup copies of data.
Managing and monitoring of backups in multiple locations.
Identifying and escalating immediately any risks to the database service.
Involved in the design of physical database schema, data modeling, and
performance tuning.
Working experience in Zoho Ticketing tool and Zendesk
Excellent written and spoken Communication skills, strong Architectural an Organizational skills.

Work Terms

8 am to 6 pm, bank transfer, English.