I am a conscientious person who works hard and pays attention to detail. I am flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm.

I am a very active and willing to do a variety of work to supplement existing skills and always be ready

Some things I did during my carier:

• To act as first point of contact between the Company and the customers
• To act as first level personnel to sieve and answer enquiries from our customers
• To inform customers our services and product lines
• To support all customer service program and initiatives in promoting and instilling excellent customer service culture throughout the Organization
• To guide, teach and train other employees at work place on excellent customer service
• To be the champion and change agent for all customer service initiatives

Training course attend :
-AMLATFA – Anti - money Laundering,Counter Financing of Terrorism And Policy
-Fundamental of Islamic Banking
-Effective Communication Skills
-Building Professional Image Program
-Delivering Service Quality Program

Work Terms

willing to work within 24 hours a week

Some of the skills I have :
Skills
MS Office
Typing
MS Powerpoint
MS Excel
Integrated Computerized Banking System (ICBA)
MBSB Integrated Co-Banking (MICOB)
ANNECTO DMS – Debt Management System
VOLARE

English language