Managing and fulfilling customer orders from start to finish. Here's an overview of the typical steps involved:
1. Order receipt: Receive customer orders through various channels (e.g., website, phone, email).
2. Order confirmation: Verify and confirm order details with the customer.
3. Payment processing: Process payment transactions securely.
4. Inventory management: Check product availability and update inventory levels.
5. Order fulfillment: Pick, pack, and prepare orders for shipping.
6. Shipping: Dispatch orders to customers via chosen carriers.
7. Order tracking: Provide tracking information and updates to customers.
8. Post-delivery support: Handle customer inquiries, returns, and exchanges.